Withdrawal, Substitutions, Roll-overs:
All entry fees for the Event are non-refundable / non-transferable under all circumstances permitted by law, including, but not limited to, cancellation of the Event for any reason including withdrawal of your participation in the Event, or change in the date, nature, or format of the Event.

7 days and more prior to the event, refunds or roll-overs are permissible at the sole discretion of the organizer and based on medical grounds only. For refunds, an administration fee of 25% will be applicable. Alternatively, roll overs are valid for a maximum of 3 months with a maximum of one date change. If the participant does not, for any reason utilize the entry within 3 months, their entry will no longer be valid nor refunded.

0-6 days prior to the event, NO refunds or roll-overs are allowed, however substitutions are permissible at any time leading up to the event. Kindly ensure you email us on explore@wildafricaexperiences.co.za in order to assist further.

You acknowledge that the Event may be cancelled or changed due to government directives, severe weather or any other factors that may be considered to threaten the safety of participants as determined by the Event organiser in its sole discretion. We have always strived to deliver on each & every event but due to the nature of our activities, some natural elements are out of our hands. Unfortunately, there is a no refund policy on bookings due to rain or lightening cancellation caused on the day. The Event organiser further reserves the right to refuse any entry or cancel any entry to the Event.